Bringing in Change by Inspiring and Empowering Teams.
Speaking Engagements are delivered by Dr. Mary Ritz who has wide experience in different industries, fields and economic environments.
She is an experienced international Consultant and inspirational speaker for conferences, seminars and internal events. She holds a PhD in Business focusing on Customer Centricity, an MBA with a concentration in International Business and an undergraduate degree in Marketing and has over 10 years experience behind her.
Dr. Ritz has had the privilege of working at an international level in North America and across Africa with small, medium and large organizations. She is a thought provoking facilitator and consultant who uses innovative approaches that bring training and learning to life – thus successfully empowering people from the inside out.
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GM Econet Zimbabwe Customer Service.
Almenta facilitates the workshops in a lively, passionate and practical way that helps participants to grasp the concepts easily and empowers them to apply the learnt skills in their environment. They use an innovative approach that makes the training come to life for the attendees. The end-to-end approach adds value to the business as one is able to determine the impact of the training from evaluating specific business metrics. As a business Econet continues to see value coming from the group that went through the Almenta program. The Almenta program is highly recommended for all those organizations that are serious about total transformation of the customer experience.