Dr. Mary Ritz is the Owner and Founder of Almenta International. She holds a PhD in Business focusing on Customer Centricity, an MBA with a concentration in International Business and an undergraduate degree in Marketing.
An International Facilitator, Speaker and Consultant with over 10 years’ experience from a diverse background, Dr. Ritz has had the privilege of working at an international level in North America and across Africa with small, medium and large organizations. Her areas of expertise are Customer Centricity, Customer Service, Customer Experience, Leadership & Management, Emotional Intelligence, Resilience, Team Building, People Management, Train the Trainer, Time Management and Doing Business in Africa. A thought provoking facilitator and consultant who uses innovative approaches that bring training and learning to life – thus successfully empowering people from the inside out.